Innovation continues to be an increasingly important tool as we work to reimagine how care can and should be delivered. For us, being able to provide access to high quality, affordable health care is our top priority. We can’t do this without outside-the-box thinking and a creative approach. It has become especially apparent how critical innovation is as the world fights back against COVID-19. Researchers, scientists and innovators across the globe are working to develop a vaccine for the virus. While that happens, we are relying on accurate and accessible testing. Currently, most of...

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August 10, 2020 COVID-19, health disparities
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-Competition gives global community opportunity to develop frequent, fast-turnaround, inexpensive, and easy-to-use screening tests to identify COVID-19 cases before they lead to outbreaks- GuideWell Mutual Holding Corporation (GuideWell), the parent to a family of forward-thinking companies focused on transforming health care, in collaboration with XPRIZE, OpenCovidScreen, Anthem, Inc. and other Blue Cross and Blue Shield plan partners, as well as other innovative organizations announced the $5 million XPRIZE Rapid Covid Testing competition to accelerate the development of high-quality COVID...

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July 29, 2020 COVID-19, rapid testing

Trying to navigate the complexities of the health care system can be challenging for anyone. But when English is not your native language, trying to find answers to your health insurance questions can be even more difficult. Nellie Coronel understands this firsthand. Her parents are from Ecuador and sometimes lean on her bilingual skills to help interpret their health-related questions. “I see them struggle with the language barrier and it can be frustrating for them.” Helping her own parents is part of what inspired Nellie to become a Bilingual Member Care Specialist at...

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Sckary

Confused, lost and frightened. That’s how Sckary Hurtado describes a health insurance member who was recently diagnosed with breast cancer. One of the woman’s first phone calls following her diagnosis was to her health insurer. Although she had health insurance---she didn’t speak English and wasn’t sure how to navigate the health care system. Sckary, a member care specialist, was the caring voice on the other end of the line. When the member broke down, Sckary got emotional too. Her role was to help guide this member on her health care journey and that’s just...

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Author: Sonya Ferris, Enterprise Communications It was 10:00am on a Monday when Kida Tisdale, RN Case Manager, called to check on her patient Byron*. The 43-year-old man from Jacksonville was struggling with some serious health challenges. Not only was he diabetic, but he had also been hospitalized twice in recent weeks for other issues and was recovering from major surgery. In her role as a nurse with our health insurer's Place of Delivery care model (PODs), Kida often cares for high-risk patients. The PODs coordinate care for members with chronic conditions, improving the quality and...

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July 17, 2020
4 Simple Steps

Pat Geraghty Today it is very clear that COVID-19 is not easing up. In fact, in Florida – we’re hitting new COVID-19 records almost daily. The number of new cases is climbing. And hospitalization rates are also on an upward trend. It is imperative to urge one another, our families and our neighbors to renew our commitment to stopping the spread of COVID-19. Each of us need to do the right thing for ourselves and one another to avoid our community experiencing an even more severe impact. The most effective way to prevent the spread of the virus is to avoid being exposed in...

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Full Transcript: Hello, everyone. It's no secret that 2020 is a challenging year in so many ways and for so many people. Economically, it's been particularly hard on small businesses. Long before the coronavirus forced businesses across the country to close, we were working to create a new product to help small businesses address affordability. Nearly 60% of small businesses in Florida don't offer health insurance to their employees, often due to cost. To answer their need for an affordable, innovative solution, we created Truli for Health, the newest affiliate of Florida...

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June 30, 2020 health insurance, truli

GuideWell Mutual Holding Corporation (GuideWell), the parent to a family of forward-thinking companies focused on transforming health care, has appointed Mark McConnell, president and CEO of Onlife Health, CEO for GuideWell’s portfolio of consumer-engagement businesses, including GuideWell Connect, Onlife Health and PopHealthCare. McConnell has over 30 years of health care industry experience leading employee health initiatives, building mobile and digital assets for remote monitoring, and integrating numerous consumer tools, focused on health, wellness and disease-management. In this new...

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June 3, 2020

I want to take the opportunity this week to highlight another great example of the work we're doing to support our communities. In response to COVID-19,we provided grant funding to organizations across Florida, Pennsylvania and Tennessee. Our support the last few months has enabled several regional YMCA locations to repurpose closed facilities to offer emergency childcare at reduced or no cost for first responders and front line healthcare workers.This alleviated a huge burden for those selflessly serving on the pandemic's front line. We're honored to have helped provide...

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May 27, 2020

Because of fears of contracting COVID-19, health care professionals say people throughout the country are afraid to go to emergency rooms and urgent care centers. Now, health care providers are sounding the alarm. Bethany Carlson, RN, who is a nurse manager at the GuideWell Emergency Doctors in Winter Park, says delaying care can be dangerous---even life threatening. She wants to urge the public not to put off seeking necessary or emergency care for themselves or their loved ones. “A lot of the times they’re ignoring them (symptoms) a lot longer than they should so by the time...

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