Sckary

Confused, lost and frightened. That’s how Sckary Hurtado describes a health insurance member who was recently diagnosed with breast cancer. One of the woman’s first phone calls following her diagnosis was to her health insurer. Although she had health insurance---she didn’t speak English and wasn’t sure how to navigate the health care system. Sckary, a member care specialist, was the caring voice on the other end of the line. When the member broke down, Sckary got emotional too. Her role was to help guide this member on her health care journey and that’s just...

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Author: Sonya Ferris, Enterprise Communications It was 10:00am on a Monday when Kida Tisdale, RN Case Manager, called to check on her patient Byron*. The 43-year-old man from Jacksonville was struggling with some serious health challenges. Not only was he diabetic, but he had also been hospitalized twice in recent weeks for other issues and was recovering from major surgery. In her role as a nurse with our health insurer's Place of Delivery care model (PODs), Kida often cares for high-risk patients. The PODs coordinate care for members with chronic conditions, improving the quality and...

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July 17, 2020

Full Transcript: Hello, everyone. It's no secret that 2020 is a challenging year in so many ways and for so many people. Economically, it's been particularly hard on small businesses. Long before the coronavirus forced businesses across the country to close, we were working to create a new product to help small businesses address affordability. Nearly 60% of small businesses in Florida don't offer health insurance to their employees, often due to cost. To answer their need for an affordable, innovative solution, we created Truli for Health, the newest affiliate of Florida...

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June 30, 2020 health insurance, truli

GuideWell Mutual Holding Corporation (GuideWell), the parent to a family of forward-thinking companies focused on transforming health care, is launching Reshaping Health Access, a statewide challenge to identify solutions focused on addressing health access and literacy to underserved populations in Florida. Both the COVID-19 health pandemic and the recent focus on racial injustice are critical public health issues that are shining a spotlight on the need to address health disparities. Reshaping Health Access will serve as one of several efforts GuideWell is taking to help our communities...

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Because of fears of contracting COVID-19, health care professionals say people throughout the country are afraid to go to emergency rooms and urgent care centers. Now, health care providers are sounding the alarm. Bethany Carlson, RN, who is a nurse manager at the GuideWell Emergency Doctors in Winter Park, says delaying care can be dangerous---even life threatening. She wants to urge the public not to put off seeking necessary or emergency care for themselves or their loved ones. “A lot of the times they’re ignoring them (symptoms) a lot longer than they should so by the time...

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Tampa Bay will soon have a lower-cost alternative to the emergency room. GuideWell Emergency Doctors announced it will expand into Hillsborough and Pinellas counties with six new locations. The innovative medical practice, operated by Crucial Care, will treat both urgent and emergency medical needs to patients of all ages and provide an alternative to overcrowded, high-cost emergency rooms by combining the convenience and low-cost of an urgent care clinic with the technology and medical personnel associated with a hospital ER. High Quality...

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While many of our local economies are beginning to take slow steps to reopen, we know for sure the implications for the coronavirus pandemic will be long lasting. Caring for our members, customers, partners, and employees, as this situation evolves will require a long term, sustainable response. We are uniquely positioned as a mission-driven health solutions enterprise, to respond to this pandemic in meaningful ways. Our holistic approach to health care is what sets us apart. Our work goes far beyond providing quality health insurance, and the compassion we're demonstrating during...

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By: Karen Thompson, Enterprise Communications The COVID-19 public health crisis has resulted in a critical shortage of Personal Protective Equipment (PPE) including gloves, gowns, N95 respirators and especially face masks. Our company immediately stepped up to address this shortage and the overall safety needs for hospitals, physicians and nurses in provider offices across Florida, the GuideWell Health family of health care workers (Sanitas, GuideWell Emergency Doctors and Diagnostic Medical Clinic staff), and for GuideWell employees. Through several initiatives and partnerships, GuideWell...

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May 14, 2020 masks, COVID19

By: Sonya Ferris, Enterprise Communications National Nurses Week is celebrated annually from May 6 - 12, in honor of the birthday of Florence Nightingale, the founder of modern nursing. Intended to recognize the vital role nurses play in health care, it’s especially poignant this year in light of the COVID-19 crisis. It’s fitting that the theme for the week is “Compassion, Expertise, Trust.” Shortly after stay-at-home orders were given in Florida, nurses across GuideWell put their compassion and expertise into action as they kicked off an initiative to provide...

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May 12, 2020
National Nurses Week Graphic

Throughout the GuideWell enterprise, there are many nurses in many different roles. National Nurses Week, which begins each year on May 6 and ends on May 12 - the birthday of nursing founder Florence Nightingale- is an exciting opportunity for our company to recognize the significant contributions of nurses in our organization. Recently, we caught up with a few nurses to hear more about how nursing has had an impact on their lives, especially during COVID-19. Kirsten Baker, RN, BSN, MBA, CHC | Florida Blue Center Kirsten has been a nurse for 12 years. She works at one of our Florida Blue...

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